Delivery Information

At Artisan Curtains, we are committed to delivering your handmade curtains, pillows, and accessories in a timely and reliable manner. Below you’ll find details about our shipping methods, processing times, and delivery estimates.

Table of Contents

• 1. Order Processing Time
• 2. Shipping Methods and Delivery Times
• 3. Order Tracking
• 4. Shipping Costs
• 5. Customs Duties and Taxes
• 6. Delivery Issues
• 7. Contact Us

1. Order Processing Time

As our products are custom-made to your specifications, we require 1-3 business days to craft your items before they are shipped.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

• Standard International Air Mail: This cost-effective option typically delivers within 6-10 business days, depending on the destination country and customs processing.
• Expedited Shipping: For faster delivery, we offer services via UPS, FedEx, and DHL. Delivery times for these carriers are as follows:
  • UPS Worldwide Expedited®: Delivery within 2-5 business days.
  • FedEx International Priority®: Delivery within 1-3 business days.
  • DHL Express Worldwide: Delivery within 1-3 business days.

Please note that delivery times are estimates and may vary due to factors such as customs delays, weather conditions, and other unforeseen circumstances.

3. Order Tracking

All our shipments are trackable. Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment’s progress.

4. Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. The total shipping cost will be displayed at checkout before you complete your purchase.

5. Customs Duties and Taxes

International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend contacting your local customs office for more information on potential charges.

6. Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team. We will work with the carrier to resolve the issue promptly.

7. Contact Us

If you have any questions or concerns regarding our delivery information, please reach out to us at:

Email: contact@artisancurtain.com